1. Nature of Service

• Dipak Tours and Travels functions as a travel assistance and query platform.

• Users can submit inquiries for flight tickets, hotel stays, and other travel-related services.

• We do not offer live booking, ticketing, or payment gateways through our website.

2. Inquiry Submission

• All queries submitted through our forms are reviewed by our travel team.

• Submitting a query does not confirm a booking.

• Our team will contact you via phone or email with availability, pricing, and further steps.

3. Use of Information

• Information provided by the user (name, contact, travel details) is collected solely for the purpose of providing service details and quotations.

• All data is kept secure and handled in accordance with our Privacy Policy.

4. Payments

• Payments, if required, will be discussed and arranged offline or through direct communication.

• We do not collect any payment through the website.

5. Responsibility & Disclaimer

• Dipak Tours and Travels is not responsible for errors in user-submitted details.

• We act only as an intermediary and do not own or operate airlines, hotels, or transport services.

• Any quotes or availability are subject to change until confirmed with the respective provider.

6. Limitation of Liability

• We are not liable for any cancellations, changes, or service issues from third-party providers (airlines, hotels, etc.).

• Force majeure events (natural calamities, strikes, etc.) may affect the response and processing time of your query.

7. Modifications

• We reserve the right to update or modify these terms at any time, without prior notice.

• It is your responsibility to review the Terms & Conditions regularly for updates.